Refund Policy

Thegptfund: Clear & Detailed Refund Processing Guidelines

At Thegptfund, a company operating under CASEY ROBINSON ENTERPRISES LLC, we ensure a transparent and fair financial resolution for returns made on thegptfund.com.

1. Refund Authorization and Timeline

The refund process commences only after the returned item successfully completes verification:

• Inspection Requirement: A refund is officially authorized only after the merchandise has been successfully received at our company address (2006 Ne 196Th Pl, Smithvillle, Mo 64089, United States) and has passed a rigorous quality inspection to confirm compliance with our mandatory return criteria.
• Processing Period: Once the inspection is complete and the refund is officially approved, the internal processing typically requires up to 10 business days from the date of final approval.

2. Method of Refund Issuance

To ensure security and compliance, funds are always returned to the source of the initial payment:

• Source Requirement: All approved refund amounts will be exclusively credited back to the original payment method used for the purchase (e.g., the specific Visa/Mastercard, PayPal account, or Stripe method).
• Bank Posting Time: While Thegptfund initiates the electronic transfer immediately upon approval, please allow an additional estimated 3 to 7 business days for your respective bank or financial institution to successfully post the credited amount to your account statement.

3. Key Financial Conditions and Deductions

Customers should be fully aware of the following financial stipulations governing the refundable amount:

• Initial Shipping Charges: Any original shipping charges paid on the purchase order are categorically non-refundable.
• Return Shipping Costs: In scenarios where the return is initiated due to customer preference (not a fault or error caused by Thegptfund), the incurred return shipping costs may be calculated and deducted from the final refundable amount.

4. Contact for Assistance

For any inquiries related to refund status, exchanges, credit issues, or other assistance, please contact our support team directly:

• Email Support: support@thegptfund.com
• Operating Hours: 8:00 AM – 7:00 PM (EST) (Monday – Saturday)