Cancel/ Change Order

Thegptfund: Firm Policy on Order Adjustments and Shipping Data Integrity

This policy governs modifications to orders placed on thegptfund.com, operated by CASEY ROBINSON ENTERPRISES LLC. Due to our commitment to rapid fulfillment, we must maintain strict guidelines regarding order changes.

1. Order Change and Cancellation Deadlines

To strike a balance between speed and customer service, we offer a short grace period for necessary changes:

• Modification Window: Any requests to modify details (e.g., size, color, quantity) or request a full cancellation must be communicated to us within 4 hours of the initial purchase confirmation.
• Urgent Request Submission: To ensure your request is recorded and processed effectively, you must immediately email our team at support@thegptfund.com.

We strictly adhere to this 4-hour cutoff period. Once this deadline is passed, the order data is irrevocably finalized, batched, and electronically transferred to our fulfillment center for immediate preparation. After this point, we cannot guarantee any ability to modify or cancel the order.

2. Mandatory Customer Responsibility for Address Accuracy

The success of your delivery relies entirely on the accuracy of the data you provide.

• Full Responsibility: The customer accepts full and sole responsibility for ensuring the shipping address provided during checkout is complete, accurate, and fully deliverable.
• Required Verification: Before clicking “Place Order,” it is mandatory that you meticulously verify all components of the shipping address, including the recipient’s full name, street address, apartment/suite number (if applicable), city, state, and the correct ZIP code.

3. Liability and Costs for Incorrect Addresses

Thegptfund operates from our base at 2006 Ne 196Th Pl, Smithvillle, Mo 64089, United States. Our liability is limited concerning shipping errors:

• No Liability Clause: Thegptfund is not responsible for any delays, non-delivery, or package losses that are a direct consequence of incorrect, insufficient, or incomplete address details provided by the customer at the time of purchase.
• Re-shipment Costs: Should a package be returned to us due to an address error on the customer’s part, all costs incurred for re-shipment will be the exclusive responsibility of the customer.

4. Contact and Assistance

Our support team is ready to assist you with order verification or urgent inquiries during operating hours:

• Primary Contact: support@thegptfund.com
• Company Name: CASEY ROBINSON ENTERPRISES LLC
• Operating Hours: 8:00 AM – 7:00 PM (EST) (Monday – Saturday)

By ensuring your information is accurate, you enable Thegptfund to deliver your items efficiently and reliably.