Shipping and Order Delivery Policy for Thegptfund
At Thegptfund, a brand of CASEY ROBINSON ENTERPRISES LLC, we are dedicated to providing a clear and efficient shipping experience for all purchases made on thegptfund.com. Please review the details below regarding our order processing, shipping coverage, and delivery estimates.
Shipping Coverage and Exclusions
We currently offer reliable shipping services to all U.S. states, including Alaska and Hawaii.
- Exclusions: We strictly do not ship to P.O. Boxes, APO/FPO/DPO military addresses, or U.S. territories.
- International: International shipping is not available at this time.
Order Processing Timeline
Once your payment is verified, your order enters our processing stage at our fulfillment center (2006 Ne 196Th Pl, Smithvillle, Mo 64089, United States). Standard processing times are as follows:
- Same-Day Processing: Orders placed and verified before 2:00 PM EST (Monday through Friday) are typically processed on the same business day.
- Next-Day Processing: Orders placed after 2:00 PM EST or on weekends/holidays are processed on the next business day.
- Peak Season Adjustment: During peak seasons (e.g., Black Friday, major holidays, promotions), please allow an additional 1–2 extra business days for handling.
We will notify you via email promptly if any unexpected delays occur in processing your order.
Estimated Delivery Time
After the order has been processed and shipped, typical transit and delivery times range from 2–5 business days, depending on your specific location and regional shipping zones.
Delivery may be subject to minor variations due to: carrier network load or unforeseen delays, weather conditions or natural events, or national holidays. If your package has not arrived after 7 business days from the ship date, please contact our support team immediately.
Trusted Delivery Partners and Tracking
We collaborate with reliable national carriers (such as USPS, UPS, and FedEx) to ensure secure and timely delivery. Our system automatically selects the optimal carrier service based on the delivery region.
Once your order leaves our facility, you will receive a Shipping Confirmation Email containing your unique tracking number and a direct link to monitor your shipment’s status in real-time. If your tracking link shows no updates or movement for 72 hours, please contact us for immediate investigation.
Shipping Fees Structure
A flat shipping fee of $6.99 is applied to all domestic orders.
- Transparency: There are no hidden charges added at checkout.
- Promotions: Promotional free shipping offers may be available during specific campaigns; details will be provided via website banners or emails.
Shipping Issues and Dedicated Support
We are committed to resolving shipping concerns promptly and efficiently. Please contact us if any of the following issues arise:
- Tracking number displays no updates for over 5 days.
- Package is marked as “Delivered” but has not been physically received.
- Order contents are damaged upon arrival.
- Order has not been received after 7 business days from the shipping date.
Please direct all support inquiries to:
- Email: support@thegptfund.com
- Company: CASEY ROBINSON ENTERPRISES LLC
- Address: 2006 Ne 196Th Pl, Smithvillle, Mo 64089, United States
We typically respond to all support emails within 1 business day and will assist with filing carrier claims or arranging reshipments when applicable.